Successes

In the rapidly changing world of healthcare, you need more than “outside counsel.” You need an ally with a plan. Our seasoned experts provide a tailored approach to address any issue, strategy or goal as an extension of your team. We address immediate need, a series of critical events or act as an ongoing collaborator. We are your thought partner and tactical resource for managing reputations, designing new departments, engaging patients and communicating change in the new normal of healthcare.

  • “Jarrard is invested in our success. They work with us as one of our team.”– MedStar Health

  • “Their guidance helps anticipate what is ahead – head and shoulders above the rest.”– AMITA Health

Success Stories

Success Story: Big-Town Medicine Meets Small-Town America

THE CHALLENGE The leaders of a small regional health system made a strategic decision that they needed a partner if they were to deal successfully with increasing capital needs, reimbursement cuts and changing patient volumes. They identified an out-of-town investor-owned health care group that offered the needed combination...

Success Story: It’s Personal — Winning Over a Community

THE CHALLENGE An investor-owned hospital company was the lead contender to buy a religiously affiliated, not-for-profit healthcare system steeped in an 80-plus-year history with hospitals across five counties. This purchase would mark the company’s largest, most diverse acquisition to date. It represented both a great opportunity and a...

Success Story: Maintaining Message Control in a Crisis

THE CHALLENGE A prominent community hospital knew they faced a serious problem. An internal audit revealed they overbilled CMS through a series of unintentional procedural errors. Hospital leadership immediately self-reported the incident and reached an agreement with the government. But there was great anxiety about how the news...

Success Story: The Language of Engagement at Academic Medical Centers

THE CHALLENGE  Information fatigue. Disengagement. Lack of buy-in. These were the sentiments expressed by faculty and providers at a large academic medical center in the Midwest. While barraged by a host of internal communications, there was an absence of two-way communication channels. That communication gap was hindering their ability to share...

Success Story: Engaging Physicians and Staff as Systems Aggregate Practices

THE CHALLENGE  A religious-affiliated health system operating in metropolitan and rural markets had recently consolidated its 65 physician practices into one large group. While the move solidified the collaboration that already existed between the hospital and its physician practices and delivered the practices one step further towards systemization, it brought enormous...