High Stakes

High Stakes

A leadership blog written for senior-level healthcare executives, High Stakes offers insights and counsel on the communications challenges of today’s transformative hospital environment.

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For Transparency in Healthcare, Publish Your Quality Scores »

Piedmont Healthcare in Atlanta plunged headfirst into transparency when Chief Consumer Officer Matt Gove decided four years ago to publish physician quality scores online – without a mechanism for doctors to question feedback. “The only censorship of reviews is for defamatory content, profanity or protected health information,” Gove explained. “Otherwise, we...Read More »