Senior Vice Presidents play a pivotal role in advising c-suite leaders on high-stakes matters related to growth, change and challenge; they lead and inspire teams of talented colleagues; and they eagerly participate in business development to grow the firm.
Jarrard, Inc. is a specialized healthcare consulting firm devoted to helping leaders during high-stakes moments of change, challenge and opportunity. We use the power of communications, marketing and political strategy to help our clients achieve their most important goals.
The firm has worked with more than 600 clients in 46 states and specializes in change management, issue & advocacy and strategic positioning.
Jarrard joined Chartis, a comprehensive advisory firm dedicated to the healthcare industry, in 2020. With an unparalleled depth of expertise in strategic planning, operations and performance excellence, informatics and technology, and health analytics, Chartis helps leading academic medical centers, integrated delivery networks, children’s hospitals, physician enterprises and healthcare service organizations achieve transformative results.
Across both Jarrard and Chartis, we are lucky to have extraordinarily talented people working in our firm – all brought together around our unifying mission “to improve healthcare delivery”, a shared dedication to our core values, and the emphasis we place on creating an environment that enriches the experiences of our clients, our colleagues and our communities.
Role Overview
We are seeking an experienced leader to join our Health Services Practice specializing in non-acute healthcare provider organizations, often investor-owned or PE-backed. Senior Vice Presidents and Vice Presidents play a pivotal role in advising c-suite leaders on high-stakes matters related to growth, change and challenge; they lead and inspire teams of talented colleagues; and they eagerly participate in business development to grow the firm.
In the Health Services Practice, we guide visionary companies as they launch, scale, integrate, pivot and advance growth goals – all while protecting their reputation. Table stakes for this position are a deep understanding of the healthcare industry and PE landscape, experience helping healthcare companies with their growth, specifically through marketing, communications, and business development strategies, strong written and verbal communications skills, entrepreneurial thinking, project management to include fiscal responsibility, and executive presence. Additionally, this role will be an important part of the internal practice leadership ensuring profitability of engagements, productivity, skillset development, and coaching of team members.
Responsibilities:
CLIENT SERVICE / TEAM MANAGEMENT
- Develop trusted advisor relationships with clients & prospects, position the firm’s deliverables to advantage in engagement conversations, and identify client service (growth) avenues based on the macro market environment
- Confidently lead and collaborate with clients to understand their business objectives, develop scopes of work to meet clients where they are, and manage project teams to successful client deliverables
- Leverage internal & external strategic communications to help companies grow, evolve, and navigate marketplace challenges
- Ensure client satisfaction with quality work that is on time and on budget
- Lead and manage client teams to build strategies and programs for clients
- Assemble the right team for client projects, assess team member skills/contribution & coach individuals and teams as needed to assure positive client experience.
- Manage project fiscal outcomes through hands on oversight of budget & team productivity within context of pricing.
BUSINESS DEVELOPMENT
- Represent the firm and Health Services practice at networking events and conferences in order to raise firm brand awareness, identify complementary partners, and develop pipeline
- Leverage your professional network to create pipeline for the Health Services practice & work in partnership with practice and firm leadership to identify and pursue new business opportunities
- Manage an ongoing set of prospective client targets and engage them in key offerings pertinent to their business or investment portfolio
- Collaborate with practice leadership and the business development team to develop proposals, pitch, & win new business
- Ensure clients are aware of our full set of high-value services where appropriate
- Participate in and contribute ideas for firm thought leadership activities
THOUGHT LEADERSHIP AND INDUSTRY KNOWLEDGE
- Stay abreast of the latest trends and developments in the health services and private equity sectors
- Leverage your deep industry expertise to provide strategic guidance to clients and develop thought leadership content, including whitepapers, articles, and presentations
FIRM MANAGEMENT
- Model and teach best practices in key client & project management
- Actively participate in appropriate firm management meetings and/or discussions
- Accomplish billable goals and help ensure your direct reports do as well
- Contribute ideas for Jarrard University, the firm’s professional development program, based on growth and development needs of your team
TEAM LEADERSHIP AND PEOPLE DEVELOPMENT
- Demonstrate and support Jarrard Mission, Vision and Values
- Lead teams of communications professionals, providing mentorship, guidance, and support
- Foster a collaborative work environment, promote professional growth, and ensure the team consistently delivers high-quality work within established budgets and timelines
- Mentor the colleagues who report to you, guide career development using our talent development platform, dedicated team and resources as the foundation
- Ensure teams are adept at all firm high-value services
- Actively help the firm recruit and retain the best people
- Participate in Jarrard University for professional development and encourage the participation of people who report to you
Qualifications and Desired Skills
- Bachelor’s degree in Business, Communications, Public Relations, Marketing, or a related field
- A Master’s degree preferred
- Minimum of 15 years of experience in strategic communications, public relations, or related roles
- Experience leading teams and managing projects
- Experience managing a P&L and/or delivering work within a defined budget
- Must have strong knowledge and understanding of the health services and private equity sectors
- Direct healthcare experience is necessary as our clients value our dedication to the provider industry with no learning curve on the industry overall
- Agency or relevant consulting background experience will be helpful as you navigate the art of client service, competing priorities and team collaboration
- Effective written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner, with writing samples and assignments requested
- Demonstrate problem-solving, critical thinking, and decision-making abilities
- Ability to build and maintain strong client relationships, with a focus on client satisfaction and business growth
- Demonstrated leadership and management experience, including leading teams and driving results in a fast-paced and deadline-driven environment
- Alignment to the Jarrard Mission, Vision and Values
What you can expect from us
- High stakes work that makes healthcare better
- A collegial, team-oriented and inclusive workplace with understanding co-workers who care as much as you do about doing meaningful, high quality work
- Encouragement to ask probing questions and openness to new ideas
- Creative problem solving alongside clients who see you as a partner, not a vendor
- Investment in your growth and development via our competency-based talent development platform
- Jarrard has offices in Chicago and Nashville with a hybrid work model in place. Will consider remote geographic locations as well
Salary range: $195,000-$215,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Jarrard offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.
At Jarrard and Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives the provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.
