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Associate Vice President

We are seeking Associate Vice Presidents (AVP) to help lead key client projects with prominent healthcare brands as well as start-up health services companies. The work requires a strong communications foundation, excellent writing skills and demonstrated strategic client-management experience in guiding and advising senior client leaders.

Jarrard Phillips Cate & Hancock is proud to serve the healthcare industry, with a mission to make healthcare better. We’re a strategic communications consulting firm devoted to helping healthcare leaders in the provider space succeed in high-stakes moments, having helped leaders in more than 500 healthcare organizations across the country tackle the toughest challenges and transform their organizations.

Our firm is skilled in serving the unique needs and challenges of industry segments which include large, national health systems and academic medical centers, regional and community health systems and groundbreaking health services companies.

We are seeking Associate Vice Presidents (AVP) to help lead key client projects with prominent healthcare brands as well as start-up health services companies. The work requires a strong communications foundation, excellent writing skills and demonstrated strategic client-management experience in guiding and advising senior client leaders.

The AVP is a strong lead for clients within the practice, being the relationship owner for the majority of their clients, while supervising junior team members for their development and ensuring quality work.

Primary Responsibilities:

Client Service

  • Confidently lead clients – either on own or in conjunction with Practice Lead, and help identify and realize full potential (meeting program objectives, delivering on time/quality work within budget)
  • Establish the strategic communications and engagement efforts, and work with the team to finalize client deliverables
  • Establish relationships built on trust with senior-level clients in order to further the agency’s standing and reputation within the client
  • Develop key client strategies and plans, while contributing to the budget development, working with practice leadership
  • Identify opportunities to grow existing clients by serving as a trusted advisor and a strategic resource for clients – listen for opportunities and utilize resources within agency to capitalize on such opportunities
  • Consult with and/or involve practice leadership on client issues as needed
  • Assist in overseeing strategies and programs for clients managed by the people who report to you
  • Be aware of team utilization and capacity opportunities by engaging with your direct reports and communicating with supervisors

Internal Client Team Management

  • Identify opportunities for continuous quality improvement within the team
  • Daily team advising and supervision
  • Monthly/weekly staff planning/tracking including timely communications to internal leaders

Business Development

  • Participate in and play a significant role in, new business pitches including pitch strategy and proposal development
  • Identify new opportunities with existing clients for the firm to contribute additional value for a client, and work with practice leadership to bring those opportunities to fruition
  • Look for ways to leverage networks for visibility of the firm and its service offerings
  • Ensure clients are aware of our full set of high-value services where appropriate, for new opportunities for growth
  • Participate in and contribute ideas for firm thought leadership activities

Firm Management

  • Model and teach best practices in key client management
  • Actively participate in appropriate firm management meetings and/or discussions
  • Accomplish billable goals and help ensure your direct reports do as well
  • Contribute ideas for Jarrard Academy based on growth and development needs of your team

People Development

  • Demonstrate and nurture Jarrard Vision, Mission and Values
  • Mentor the colleagues who report to you, guide career development using our talent development platform as the foundation
  • Ensure teams are adept at all firm high-value services
  • Actively help agency recruit and retain the best people
  • Participate in Jarrard Academy and encourage the participation of people who report to you

Qualifications for this position:

  • Bachelor’s degree
  • Preferred backgrounds include 8-10 years within a healthcare-focused firm or a former team member with demonstrated leadership in a healthcare organization. Direct healthcare experience is a must as our clients value our dedication to the provider industry with no learning curve on the industry overall
  • Effective written and oral communications, with writing samples and assignments requested
  • With offices in Chicago and Nashville, this position is offered in either location
  • Proven expertise in working within the healthcare provider space, change management, strategic positioning, issue/crisis management

What you can expect from us:

  • High-stakes work that makes healthcare better
  • An inclusive workplace with understanding and innovative co-workers who care as much as you do about making a difference in healthcare and in the lives of our colleagues
  • Encouragement to ask probing questions and openness to new ideas
  • Creative problem solving alongside clients who see you as a partner, not a vendor
  • Investment in your growth and development via our competency-based talent development platform
  • Competitive pay and benefits

Apply for This Position

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