Prior to joining the firm in an of Counsel role, Venditti served as the vice president of patient experience for the esteemed Geisinger Health System in Pennsylvania and New Jersey. In that role, she oversaw Geisinger’s ProvenExperience® program, the industry’s first “money back guarantee” that refunds patients’ out-of-pocket expenses for poor experience. Her patient experience improvement work with Geisinger colleagues on issues related to nursing communication and pain management has been published.
Venditti held previous leadership positions at Geisinger Medical Center including associate vice president of nursing, direction of operations, and operations manager. As part of the hospital’s executive nursing leadership team that earned the prestigious Magnet Recognition® in 2008 and 2013, she also pioneered Geisinger’s 24-hour open visitation policy and created the health system’s first grant-funded position dedicated entirely to patient and family-centered care.
She earned her Bachelor of Science in Nursing from Bloomsburg University and a Master of Health Administration from the University of Scranton. She completed her Master of Science in Nursing and her Doctor of Nursing Practice from American Sentinel University.
Venditti is a certified as Patient Experience Professional (CPXP) and board certified as a Nurse Executive-Advanced (NEA-BC). She has been a Fellow in the American College of Healthcare Executives (FACHE) since 2008.