Health systems and payers are facing increasingly fraught network negotiations. Each side wants to control the narrative. Stakes are high. Timelines are short. One communication misstep can alienate and destroy constructive work. And when news of a negotiation reaches the public, misinformation can spread, internal teams feel strain and patients worry about access.
CHALLENGE
Payer Relations
Navigating payer negotiations with confidence
Have a challenge? Game on.
Communication that builds support, protects reputation and drives positive results
Enter Jarrard. For 20 years, we’ve helped leaders anticipate what’s coming and build the support needed to secure fair agreements. Our custom communication campaigns unify internal teams, activate key influencers and protect your reputation. So, you can negotiate from a position of strength. Because the best outcomes preserve care – and vital relationships.
Our Approach
Over time, we’ve seen distinct trends emerge in health system and payer relations and have developed best practices that guide our work. We bring tested strategies to every scenario, so organizations maintain strength and posture throughout the dealmaking process.
Through Jarrard Market Research & Insights, we bring proprietary data on consumer trust, employer sentiment and local perception trends to strengthen your negotiating posture.
Jarrard has partnered with health systems of all sizes – from regional systems to major academic medical centers to national organizations – to fuel smart communication plans that support managed care strategies and positively affect the bottom line. We harness the power of communication to navigate the politics of people. This boosts the negotiation team’s efforts by creating positive impact with key audiences, initiating smart calls to action.
Our Capabilities
Stakeholder Relationship Building
Manifest trust and influence with key audiences before negotiations begin.
Pre-Announcement Outreach Strategy
Build understanding and support before negotiations become public.
Employer and Broker Engagement
Educate key influencers to reinforce your negotiating posture.
Negotiation-Phase Communications
Execute timely campaigns that protect reputation and strengthen your position.
Proactive Patient and Media Outreach
Establish credibility early through thoughtful messaging and relationships.
Internal Communications Alignment
Create informed champions by clarifying what’s at stake for teams.
Culture-Aligned Messaging
Frame issues with high-road, patient-focused messages that reflect your values.
Immediate Counsel
Jump in at any time – even when providers are on the cusp of an out-of-network situation.
Out-of-Network Support
Provide clarity for clinical, rev cycle and scheduling teams during out-of-network operations.
Our Colleague Partners
Jarrard is a division of Chartis, one of the nation’s leading healthcare advisory firms. The Chartis Managed Care Strategy team offers deep expertise in reimbursement rate benchmarking, portfolio assessments and network optimization to help amplify your managed care team’s strategic approach.
