Courtney Williams

Courtney Kelsey

Associate Vice President

A strategic engagement and development expert, Courtney Kelsey uses her background in team optimization and people-focused change management to help healthcare leaders enhance the entire employee experience.

Since first joining the firm in 2016, Kelsey has played a critical role in the expansion of its organizational development capabilities. Her issue navigation, experience design and strategic communications work has helped the firm’s national and academic health system clients maintain trust through crises, accelerate their growth, improve engagement and retention of top performers and create marquee moments for leaders, teams and communities. Kelsey’s approach is also informed by her extensive policy and public health training, which enables her to bring our clients a thorough understanding of their sociopolitical environments during times of significant change and opportunity.

Previously, Kelsey served as a director of corporate communications at Baylor Scott & White Health, where she led HR, well-being, DEI and culture communications.

A Nashville native, Kelsey is a former representative of public universities to the Tennessee Student Assistant Corporation. She earned a Bachelor of Arts in religious studies and political science from Rhodes College and a Master of Public Health in health policy and management from the University of Tennessee at Knoxville.

Worth Knowing:

  • Co-champ of Jarrard’s inaugural Shark Tank competition
  • Formerly belay certified
  • Was once responsible for the (momentary) delay of the Warsaw bus system