OUR SERVICES

Issues & Advocacy

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The Politics of Change

Amid constant flux and innovation, healthcare leaders are squarely focused on preserving and enhancing care quality, efficiency and access.

They’re finding new ways to remain nimble — by penetrating new markets, smartly navigating change, collaborating, reimagining and enhancing their care services.

While some challenges are new, many of the issues confronting providers today have existed for years. And problems both new and old require proven methods.

For 16 years, we’ve walked alongside health leaders to help them achieve their goals in the face of barriers large and small. From navigating regulatory roadblocks or payer relations to integrating seamlessly through mergers and acquisitions, we’ve helped leaders build and implement roadmaps to success in any situation.

Key Offerings

Payer Negotiations

We help healthcare leaders achieve equitable agreements with their payer partners and find leverage in high-pressure negotiations. From planning to signing, we consider stakeholders on both sides of the table and develop targeted communication strategies that preserve vital relationships and ease negotiations.

Over time, we have seen distinct trends emerge in payer negotiations and have developed best practices that guide our work. Our experts have seen it all and can bring tested strategies to any scenario, so organizations maintain strength and posture throughout the dealmaking process.

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Mergers & Acquisitions

With healthcare transactions and partnerships under scrutiny like never before, it is essential for organizations to gain the support, trust and political power of their stakeholders on the road to a deal. Getting out first and controlling the narrative makes the process easier, and maintaining cadenced communication afterward is vital to successful integration.

How do we know this? Our firm is the national leader in healthcare transaction communications and has unparalleled experience optimizing and sustaining healthcare in communities. We parachute in at any point along the continuum – exploration, letter of intent, definitive agreement, deal close and post-merger integration – steering leaders through the most complicated collaborations to a successful outcome.

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Crisis Preparedness

Our crisis and government relations experts have worked alongside hundreds of healthcare leaders to anticipate and navigate the toughest issues imaginable, from data breaches and medical errors to government investigations and legal firestorms. When lightning strikes, we’re available 24/7 to help our partners prepare for and resolve the most challenging situations.

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Crisis Counsel and Issue Navigation

Our seasoned counselors provide guidance and resources to tackle high-stakes situations confidently and protect the trust your organization has earned among employees, physicians, patients and the community. In make-or-break moments, we arm you with concrete communications and government relations plans to solve emergent issues that threaten your business, reputation, mission and long-term strategies.

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