Delivering care? Check. Saving lives? Check. But are hospitals hitting the mark on patient experience? Frankly, they’re struggling.
Every December, between shopping for gifts and finalizing open enrollment selections, we check in with our expert healthcare friends to learn what forces will shape the industry next year.
We asked four broad questions to veteran advisors across legal, operations, innovation, digital, strategy, patient experience, marketing and more. Big takes: More of the very Hard Choices healthcare leaders are already navigating…and being ever smarter with the limited resources that remain. Welcome to 2023.
Read through it all, or click on the headshots below to skip right to each expert’s insight.