Providers Under Scrutiny
Media, policy influencers, lawmakers and regulators are questioning the actions and values of healthcare providers of every stripe — while competitors and others fan the flames. From skepticism about community benefit and tax-exempt status to attacks on executive compensation, billing practices and quality, providers are constantly playing defense. And the narrative is sinking into the mainstream discourse.
You need to change the story.
This emerging “narrative” has real world consequences for you, your bottom line and your mission. Left unchecked, it can impair the ability to recruit talent, move consumers, win funding and effectively care for patients and communities. That is a significant threat to your reputation and the future.
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Payer Negotiations
We help healthcare leaders achieve equitable agreements with their payer partners and find leverage in high-pressure negotiations. From planning to signing, we consider stakeholders on both sides of the table and develop targeted communication strategies that preserve vital relationships and ease negotiations.
Over time, we have seen distinct trends emerge in payer negotiations and have developed best practices that guide our work. Our experts have seen it all and can bring tested strategies to any scenario, so organizations maintain strength and posture throughout the dealmaking process.
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Mergers & Acquisitions
With healthcare transactions and partnerships under scrutiny like never before, it is essential for organizations to gain the support, trust and political power of their stakeholders on the road to a deal. Getting out first and controlling the narrative makes the process easier, and maintaining cadenced communication afterward is vital to successful integration.
How do we know this? Our firm is the national leader in healthcare transaction communications and has unparalleled experience optimizing and sustaining healthcare in communities. We parachute in at any point along the continuum – exploration, letter of intent, definitive agreement, deal close and post-merger integration – steering leaders through the most complicated collaborations to a successful outcome.
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Crisis Preparedness
Our crisis and government relations experts have worked alongside hundreds of healthcare leaders to anticipate and navigate the toughest issues imaginable, from data breaches and medical errors to government investigations and legal firestorms. When lightning strikes, we’re available 24/7 to help our partners prepare for and resolve the most challenging situations.
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Crisis Counsel and Issue Navigation
Our seasoned counselors provide guidance and resources to tackle high-stakes situations confidently and protect the trust your organization has earned among employees, physicians, patients and the community. In make-or-break moments, we arm you with concrete communications and government relations plans to solve emergent issues that threaten your business, reputation, mission and long-term strategies.
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ADVOCACY 
PAYER NEGOTIATIONS 
MERGERS & ACQUISITIONS 
CRISIS PREPAREDNESS 
