OUR SERVICES

Change Management

Durable strategy through endless change

To lead your organization through big change, the team must rally around a single vision, understand the “why” and be motivated to participate in the journey.

That holds for any change — whether it’s advancing a workforce recruitment and retention strategy, deploying an internal communications platform, consolidating newly combined assets or integrating your digital and physical presence.

Our proven change-management communications approach – strengthened by real-time engagement analytics and AI-enabled readiness scoring – has helped organizations achieve employee engagement rates exceeding 85 percent.

We apply predictive sentiment-analysis and engagement-tracking tools to monitor how the change is landing, adapt communications in real time and surface pockets of resistance or opportunity.

Our proven approach by melding the human touch with AI helps organizations succeed in change by:

Mapping readiness and resistance using predictive analytics, enabling targeted communications and intervention.
Tracking adoption behavior – whether digital or physical – with live dashboards measuring engagement, drop-off and overall sentiment.

Key Offerings

Performance Improvement

Facing economic and workforce challenges, increased competition and evolving patient and consumer needs, healthcare leaders today are under immense pressure to improve their performance and bottom line. They’re weighing hard choices – often deeply personal ones – that are as unique and nuanced as the communities they serve.

During this time of harsh realities and difficult decisions, smart leaders recognize the need for strategic communications expertise to operate with responsible transparency, clarity and empathy. Our team can help you create a clear path forward.

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Experiential Onboarding Programs

Your people are the cord that binds your whole system together. The experience you create for your teams — from physicians and bedside nurses to administrative and support teams — has the power to supercharge care and operations... or cripple them.

It starts even before Day One on the job. To create outstanding, people-centered experiences that build strong bonds between organization and employee, employers need communication strategies, tools and tactics that keep staff informed, engaged and activated. We can help.

Artificial intelligence is reshaping how communicators operate.

Smart healthcare marketing and communications leaders like you are experimenting with AI-enabled tools from content creation and analytics to audience engagement.

Yet the true challenge is empathetically integrating AI from a tool to thought partner. That means bringing your team along for the ride – and giving them the confidence to drive.

Daunting? Yes. Doable? Definitely.

Jarrard’s AI Acceleration Workshop for MarComm teams helps leaders pause, align and develop a decisive path forward. So you can turn apprehension into action. And experimentation into adoption.

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Diversity, Equity & Inclusion

For healthcare leaders to effectively deliver on their commitment to equity of care and inclusive work environments, they must demonstrate progress to making equity, inclusion and belonging part of their organization’s DNA.

Clear, concise messaging and strategic communications are critical to achieving sustainable change that’s deeply intertwined with an organization's culture and to remaining in compliance with new standards on health equity initiatives.

Using the power of strategic communications, we guide organizations to seamlessly integrate DEI into their existing operations and messaging – ultimately helping them thrive culturally, financially and operationally. We can help.

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Communications Engagement Training

In a climate of high turnover and burnout rates, leaders are challenged to help their employees feel a sense of purpose and belonging. Organizations with advanced workforce engagement initiatives enjoy higher employee retention, as well as a reputational advantage.

We can help you develop and sustain culture and engagement initiatives that promote employee embeddedness and inspire a true sense of belonging and community for every team member.

Performance Improvement

Learn more

Experiential Onboarding Programs

Artificial intelligence is reshaping how communicators operate.

Smart healthcare marketing and communications leaders like you are experimenting with AI-enabled tools from content creation and analytics to audience engagement.

Yet the true challenge is empathetically integrating AI from a tool to thought partner. That means bringing your team along for the ride – and giving them the confidence to drive.

Daunting? Yes. Doable? Definitely.

Jarrard’s AI Acceleration Workshop for MarComm teams helps leaders pause, align and develop a decisive path forward. So you can turn apprehension into action. And experimentation into adoption.

Learn more

Diversity, Equity & Inclusion

Learn more

Communications Engagement Training

We can help you develop and sustain culture and engagement initiatives that promote employee embeddedness and inspire a true sense of belonging and community for every team member.