Books, blog, video and podcasts. We‘re here to make sense of emerging healthcare trends and what’s keeping healthcare leaders up at night. We invite you to enjoy our thinking in your favorite medium.
11 December, 2021
07 December, 2021- 23 November, 2021
- 16 November, 2021
31 October, 2021- 19 October, 2021
- 05 October, 2021
04 October, 2021- 29 September, 2021
- 20 September, 2021
08 September, 2021
- 31 August, 2021
17 August, 2021- 10 August, 2021
Former Mayo Clinic Visionary Affiliates with Jarrard Phillips Cate & Hancock
Lee Aase founded Mayo Clinic’s renowned social med
04 August, 2021- 13 July, 2021
29 June, 2021
22 June, 2021- 15 June, 2021
08 June, 2021
25 May, 2021
18 May, 2021
26 April, 2021
29 March, 2021
15 March, 2021
01 March, 2021
Support for Healthcare Workforce Mission Critical for Provider Organizations to Avoid Brain Drain
National survey reveals 15 percent of healthcare w
23 February, 2021
22 February, 2021
15 February, 2021
02 February, 2021
22 January, 2021
19 January, 2021
15 January, 2021
05 January, 2021- 04 January, 2021
21 December, 2020- 17 December, 2020
15 December, 2020- 14 December, 2020
11 December, 2020- 08 December, 2020
07 December, 2020
04 December, 2020
20 November, 2020
12 November, 2020
Part 2 – The New Healthcare Marketing: Precision-Based Execution
In an earlier post, nationally recognized healthca
29 October, 2020
The New Healthcare Marketing: Measure Twice. Improve Once.
We’ve long said that measurement is one of the con
21 October, 2020
13 October, 2020
06 October, 2020
30 September, 2020
Lights, Action and the Theater of Safety
Now is not the time to be subtle. Fear of the nove
08 September, 2020
Of tightropes and treading water: Winning strategies of today’s successful healthcare leaders
You’re still performing a high wire act of balanci
03 September, 2020- 01 September, 2020
18 August, 2020
11 August, 2020
10 August, 2020
18 June, 2020
14 June, 2020
02 June, 2020
26 May, 2020
19 May, 2020
20 April, 2020- 18 April, 2020
- 16 April, 2020
15 April, 2020
- 11 April, 2020
10 April, 2020
04 April, 2020- 23 March, 2020
COVID-19 communications: What to tell your employees
A patient in your care has tested positive for COV
10 March, 2020
25 February, 2020
- 17 February, 2020
- 12 February, 2020
- 11 February, 2020
- 11 February, 2020
07 February, 2020
29 January, 2020
28 January, 2020
- 13 January, 2020
- 09 January, 2020
27 November, 2019
26 November, 2019
20 November, 2019
12 November, 2019
12 November, 2019
01 November, 2019
Today’s Patient Experience: An Operational Focus and a Human Imperative
Listen to the post here: The Beryl Institut
10 October, 2019
RAPID RESPONSE: Axios addresses why healthcare has lots of technology, little change
Axios reporters Kaveh Waddell and Bob Herman point
07 October, 2019
Healthcare Marketing: Measuring Success Starts with Having the Right Conversations
We marketers haven’t done ourselves any favors ove
02 October, 2019
Healthcare Innovation Can’t Happen if We Don’t Know What it Is
“Innovation is key to solving America’s healthcare
18 September, 2019
“We Can’t” Disrupt Healthcare
“An average hospital bed costs about $1 mil
11 September, 2019SHSMD Connections 2019: Tuesday, Sept. 10
The fun and insight at SHSMD Connections 2019 cont
10 September, 2019SHSMD Connections 2019: Monday, Sept. 9
Since landing in Nashville for SHSMD Connections 2
09 September, 2019
Are You Forgetting 75% of Your Healthcare Marketing?
Marketing. I don’t think that word means what you
07 August, 2019
Jarrard Phillips Cate & Hancock, Inc. Hires Nationally Recognized Digital Leader
Firm evolves to focus on digital transformation of
07 August, 2019
Wanna Get Ahead of the Price Transparency Game? Don’t Just Check the Box.
A small earthquake shook attendees of the AHLA ann
27 June, 2019
22 May, 2019
Moving Beyond “Patient Experience” to “Experience” for Measurable Results
PX is maturing. In 2011, patient experience conven
30 April, 2019
What’s the Real Story Behind Your Employee Engagement Scores?
Posted on April 25, 2019 by Forum for Healthcare S
25 April, 2019
BREAKING: Civica Rx Will Launch Its First Generic Drug this Quarter
The not-for-profit generic pharmaceutical company
02 April, 2019
Introducing the Art of Change
Why isn’t healthcare better? No one is happy with
20 March, 2019
Where Big Money is Putting its Money
by Anne Hancock Toomey & Molly Cate Desperatel
14 March, 2019
Administrators: Don’t Fear Your Physicians
Healthcare leaders are often afraid to have frank
08 March, 2019
Is healthcare consolidation a good thing? Absolutely yes. Or, not.
Will consolidation in healthcare harm patients? It
01 March, 2019
Wall Street on Healthcare: 5 Takeaways from NHCC Investor Panel
The state of healthcare is great – if you’re an in
31 January, 2019
Why Payers and Providers Can Get Along
In the new year, some providers and payers are gea
14 January, 2019
12 Days of 2018 Healthcare Reads
Healthcare is full of incredible stories. And desp
20 December, 2018
Lean in to the Hard Truth: Creating a Culture of Transparency
Traditionally, hospitals brace against the difficu
05 December, 2018
National Healthcare Midwest recap: Why social determinants are the new green building
There’s a model for new ideas infiltrating an indu
30 November, 2018
For Transparency in Healthcare, Publish Your Quality Scores
Piedmont Healthcare in Atlanta plunged headfirst i
15 November, 2018
Thinking Like a Fighter Pilot to Improve Transparency in Healthcare
In this turbulent industry, we’ve often said healt
01 November, 2018
The Economic Argument for Culture in Healthcare
Key takeaways from SHSMD 2018 The energy at this y
16 October, 2018
From SHSMD 2018: 7 Tips for Healthcare Marketers and Communicators
I’ve been attending Society for Healthcare Strateg
09 October, 2018
How GE Ventures Finds Healthcare Entrepreneurs Who Solve Problems
The news cycle is full of tech companies entering
01 October, 2018
Healthcare is Changing? Show Me the Data.
Researcher explains the numbers behind healthcare’
14 September, 2018
Healthcare’s defining moment: Be the change you want to see
By Molly Cate & David Jarrard Seventeen health
05 September, 2018
For Healthcare Leaders Navigating Change: Start with a Purpose
Former CEO of Gundersen Health System explains how
29 August, 2018
From Burnout to Blast Off: Healthcare Predictions from 2018 Thought Leaders
Bots taking over physician jobs. The diminishing h
24 July, 2018
Hope in the Hype: Atul Gawande’s New CEO Job
Last month in this space, we talked about the gold
06 July, 2018
Seven Steps Towards Transparency
Healthcare leaders know greater exposure will be t
19 June, 2018
Here Comes the Sun
Healthcare is not used to playing in the sunshine,
13 June, 2018
The Future of Healthcare Tastes Like Broccoli
Lessons from the HLTH Future of Healthcare confere
04 June, 2018
Legal Insight: Healthcare Fraud Top of Mind for Federal Investigators in 2018
Bass, Berry & Sims’ Brian Roark expects more s
25 May, 2018
Healthcare Communications in the Golden Age of BS
We are living in a golden age of BS, according to
16 May, 2018
Use Your Merger (Or Acquisition) to Talk About More than Just the Deal
We’ve all heard it: Healthcare M&A continues a
11 May, 2018
Reflections from Two Healthcare Leaders
A candid dinner-table conversation at the NBJ Heal
10 May, 2018
I Feel Your Pain: Healthcare CEOs Recognize Physician Burnout
And other takeaways from the Becker’s Annual Hospi
19 April, 2018
After M&A, Don’t Yank Your Marketing People Out of the Field
At risk: hospital fundraising, internal communicat
10 April, 2018
“The Vision Thing”
Healthcare delivery must fundamentally change. To
28 March, 2018
You’ve Gotten Married – Now You’ve Got to Live Together
Why communications and culture are the most import
20 March, 2018
First Aid for Hospital Leaders: You Must Transition to Being Conveners of Healthcare
The systems that succeed tomorrow will bring the r
12 March, 2018
Searching for an Aging Parent’s Medical Home
Today’s healthcare industry lacks, but sorely need
22 February, 2018
Flu Season is No Excuse for Bad Patient Experience
A bad flu season can stretch any hospital’s resour
14 February, 2018
The #MeToo Movement is Coming for Healthcare
Physicians have traditionally been members of a pr
01 February, 2018
Wall Street on the Healthcare Industry: Strong, but Strange
The state of the healthcare industry is strong, if
29 January, 2018
Reading the Tea Leaves at J.P. Morgan
With 30,000 dark suits poised to descend upon San
04 January, 2018
3 Questions to Ask About Your Internal Communications
It’s time to come clean about internal communicati
13 December, 2017
New Growth Equity Firm Steps Up to the Plate for Health Services Companies
Entrepreneurs take note: There’s a new – and sizab
04 December, 2017How to Sell Your C-Suite on Internal Communications
If you’re having trouble convincing your C-suite f
29 November, 2017
Breaking Down Stereotypes to Fight the Opioid Crisis
The opioid crisis continues to be one of the most
09 November, 2017
Don’t be the Uber of Values
It’s easy to hate on Uber. It gets too much airtim
19 October, 2017
Never Waste a Crisis
You’ve heard the mantra: “Never waste a crisis.” I
04 October, 2017
What to Do When the President @s You
You run a health system. You’re navigating declini
27 September, 2017- 25 September, 2017
19 September, 2017
And the Answer Is…
It’s time for some Inside Baseball Jeopardy!
31 July, 2017
Claritas Turns Over New Stone
Or Twelve, to be exact. Claritas Capital has pumpe
31 July, 2017
National innovator AVIA comes to town
Chicago-based healthcare innovator AVIA has plante
31 July, 2017
Shore Capital Partners Closes $190M Fund, Plans Nashville Office
Fresh off completion of a major fundraise, Chicago
14 June, 2017
MOAB Medical Aims for the Master Plan
The rise of the consumer – they used to be called
14 June, 2017
New Investment Firm Nestles Between PE/VC and Friends & Family
A Zen Koan: Can a newly claimed niche still be con
14 June, 2017
PatientFocus Gears Up for Capital Raise
PatientFocus, the medical billing venture started
15 March, 2017
180 Health Adds to Leadership Team
A next generation group of local healthcare entrep
15 March, 2017
ASC Play Snaps Up Top CFO
Long-time healthcare finance exec David Skelton ha
15 March, 2017
Do You Get Blockchain? Charlie Martin Does.
Who in the Nashville healthcare mafia can you coun
15 March, 2017
The Quick Think
Actionable analysis of one key healthcare story from the week, delivered in a two-minute read. It’s a take on the news that you won’t get anywhere else.
High Stakes
High Stakes offers insights and counsel on the strategy and communications challenges of today’s transformative healthcare environment.
The Art of Change
The best thinking from our firm, clients and friends about mastering the Art of Change to make healthcare better.