Our Thinking

Our special report helps leaders think proactively about creating a culture of transparency that permeates entire organizations and ultimately reaches interactions with patients. It shares background, best practices and practical tools.

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Internal Communications Imperative cover

During this transformative time in healthcare, employees are hungry for clear information. Learn how top communicators at health systems across the country are arming their managers, exploring new tools and engaging employees to improve patient care.

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The way providers engage with them and the experience patients have before, during and after their care episodes will become the drivers of patient loyalty, reimbursement and business. Effective PX begins with happy employees and clinicians and spans every patient touch point.

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Our Thinking

Inside Baseball

Your good-natured authority for news, commentary and actionable tips – with a dash of rumor – out of our home cities: Nashville, healthcare’s capital, and Chicago, the industry’s venture capital hub.

Reading the Tea Leaves at J.P. Morgan