You’re charged with operating a financially stable organization where people choose to come for care. Where physicians choose to practice. Where employees choose to work. And the stakes couldn’t be higher.
We understand these distinct needs. Each day, we put our decades of experience working with or serving as executives in regional systems to work for our clients. World-class care, close to home. It’s not just what the doctor ordered, it’s what the community demands.
Navigate difficult issues that threaten to derail your progress
Implement real-world, measurable solutions that fit your budget
Gain the support of your board, C-suite and other influentials
Health systems everywhere are stymied by lackluster CAHPS scores. Leaders know strong patient experience is critical to success, yet struggle with how to create sustainable improvement. We partner with leaders to deliver customized strategies that will increase employee and physician engagement, improve quality, safety and patient experience scores, boost patient loyalty and produce greater confidence in leadership.
Nine out of ten organizations fail in their attempts to execute strategy, according to Inc. That’s because the smartest plan will fail without buy-in from initiative-fatigued stakeholders who prefer the status quo over yet another transformative roadmap. We help you succeed in your strategic execution by developing a plan to motivate your workforce, define key milestones, increase confidence in leadership and impact your bottom line through greater speed of adoption.
Up to half of new CEOs flame out within their first 18 months, according to the Harvard Business Review. While sometimes due to unforeseen circumstances, often, failure can be attributed to the lack of resources, time and tools needed to start new leaders off right. It takes more than the standard, agenda-driven “onboarding” process. We help set up your new leader for success by developing a steady cadence of planned and informal interactions, intel and training that foster relationships, show them what’s working (and what’s not) and build trust – quickly.