When minutes matter, so does your message.
Crises can take many forms, but today, cybersecurity is front and center. Our experts have worked alongside hundreds of healthcare leaders to anticipate and mitigate the toughest cybersecurity issues – from data incidents to ransomware attacks.
We help you prepare your team and organization before a cyber event happens. And we’re your go-to communicator when the crisis gets real.
Planning is critical in your efforts to quickly staunch an aggressive cybersecurity attack, protect your patients and maintain control.
Our experts can assess your existing communication channels, stakeholder relationships and team structure to develop a tailored contingency plan so you can fulfill regulatory requirements, retain your reputation and act promptly and decisively when navigating crises.
And when a cybersecurity event happens, you can count on a dedicated team to parachute in and work alongside you to tackle the issue confidently and protect the trust your organization has earned.
Develop proactive and reactive messaging, spokesperson support and strategic counsel to help leaders communicate clearly with stakeholders.
Advise leaders on when and how to escalate communications to ensure timely decisions, clear accountability and coordinated engagement with executives, boards, regulators and partners.
Facilitate training for leaders and teams to clarify roles, strengthen coordination and build confidence responding to cyber incidents that cause clinical and operational disruption.
Develop tailored crisis communications plans, playbooks and message frameworks to support rapid response during high-pressure incidents.
Guide organizations in meeting regulatory communication obligations, coordinating closely with legal counsel on notifications, disclosures and regulator engagement.
Provide strategy and support on protecting trust through credible narratives emphasizing patient safety, transparency, accountability and recovery during and after cyber events.
Design integrated plans to help align communications, leadership decision-making, clinical operations, IT and legal considerations for effective cyber incident response.
Provide real-time monitoring and analysis of media and social platforms to identify emerging issues, misinformation and sentiment.
Create clear, audience-specific messaging for patients, team members, physicians, community partners, media and other key stakeholders to ensure consistent and coordinated communication.
Whether you’d like to learn more about our services, our team or the state of healthcare, we want to hear from you.
Nashville Office
219 Ward Circle
Brentwood, TN 37027
615.254.0575
Chicago Office
220 W. Kinzie St., 3rd Floor
Chicago, IL 60654
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