The State of Play: Healthcare in 2025 (Jarrard Inc.’s 5th annual national consumer survey) shows where healthcare organizations are falling short, who the public trusts to solve the industry’s problems, and highlights the power of local engagement.
2025 NATIONAL CONSUMER SURVEY EXECUTIVE SUMMARY
State of Play: Healthcare in 2025
The American public’s discontent with – and skepticism about – the nation’s healthcare industry is rampant. But there is hope and a path to rebuilding trust.
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The State of Play: Reversing the Trust Decline
For five years now, we’ve been tracking various questions related to the public’s trust in healthcare. Today, and not surprisingly, the public’s discontent with – and skepticism about – the nation’s healthcare industry is rampant. But there’s good news. All told, our most recent survey indicates that…
