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A Summer Reading Tonic

At the apex of summer, we offer books recommended by our colleagues that won't improve your knowledge of healthcare or discuss DRGs or 340(b)

Allie Gross In Challenge, High Stakes

Big and Far from Beautiful

All eyes are on DC this week as the House prepares to vote on the latest version of the federal budget bill.

Isaac Squyres In Challenge, Quick Think, Surveys

Willing Ambassadors

Getting your workforce more involved in both driving change and serving as external advocates is low-hanging fruit

Tricia Geraghty In Challenge, Growth, High Stakes

For Children’s Sake: Evolving Pediatric Funding Policy

While the public appreciates pediatric care, our nation’s funding priorities don’t support it.

David Jarrard In Change, David Jarrard, Quick Think

Gullible’s Travels in the AI Age

When it comes to AI in healthcare it's "Yes, I trust it, because I want to trust it, because I’m overworked"

Kiah Calmese-Walker In Challenge, Change, Quick Think

Seen, Heard & Supported: Healthcare’s Challenge as DEI Policy Shifts

DEI—those three loaded letters—have become weaponized, and the real work behind them is now undermining hospitals' missions.

Emme Baxter In Challenge, Quick Think

Healthcare Influencers vs Brands: Messaging Lessons from Gen Z

Healthcare providers can learn from influencers. Influencers win because people trust people. They speak with you, not at you.

Josh Byrd In Surveys

2025 National Consumer Survey: Community Benefit

The way the industry is talking about community impact today is not effectively building trust or communicating the significant value hospitals are delivering.

Isaac Squyres In Challenge, Quick Think, Surveys

A Perception Chasm: Unmet Expectations and the Tax-Exempt Status Threat

The way the industry is talking about community impact today is not effectively building trust or communicating the significant value hospitals are delivering.

Tricia Geraghty In Growth, High Stakes

Reflections from the NACCDO-PAMN Conference

As we’ve seen at most professional forums of late, artificial intelligence continues to be a topic of excitement, anticipation, curiosity and, at times, dread.

CHANGE

CHALLENGE

GROWTH

Strategic Services

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