Jarrard Inc. National Online Survey

Dark Suits & White Coats: Healthcare’s Acute Divide

Two years on from the pandemic’s opening salvos, healthcare is witnessing a meaningful gap in public perception regarding the people providing care and the institutions where that care is delivered.

People love their doctors and nurses. They even have appreciation for their chosen hospital. But among the public and healthcare workers, there’s perceived tension surrounding the business of care. It’s a growing concern over how hospitals prioritize between money and patients, how they handle access and equity and how they support their staff.

This survey, fielded just as the omicron variant began entering the headlines, explores trends in the relationship between hospitals, the people who work or seek care in them and the communities they serve. But it goes a step further than merely quantifying and qualifying the issues. It offers actionable insight on how to close the gap.

To help your organization chart its path forward, we invite you to fill out the form below for full survey results.

Download the full National Survey

2022 National Online Survey
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Download the Executive Summary

2022 Executive Summary