Healthcare workers of all types remain mission-oriented and committed to their work of caring for patients. Their trust in leaders, though, is fragile. Change is both necessary and rampant, and an already strained workforce is feeling it. Leaders can earn trust and buy-in by going beyond explaining decisions – helping clinicians understand why change is happening, take part in it and adapt to it.
This year’s edition of the National Healthcare Workforce Survey looks into…
- Job satisfaction and its relationship with likelihood to stay, trust in leaders and perceived engagement in driving change
- The views of doctors, nurses, APPs and other clinical workers about how their leaders communicate and engage with them on both day-to-day issues and large-scale change
- Trust in leaders, including their honesty, transparency, and decision-making
- Use, effectiveness and promise of AI tools, as well as healthcare workers’ involvement in testing and implementation
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